Implementing Pivot is fast and causes minimal disruption to your operations. The initial setup typically takes between 2 and 5 business days, including system configuration, data import, and basic team training. Our onboarding team guides you through each step to ensure a smooth transition. Most of our clients create their first complete itinerary on Pivot within the first week of use.
Yes, Pivot has been designed to integrate easily with your existing ecosystem. Our platform offers APIs and connectors for major GDS (Amadeus, Sabre, Travelport), hotel booking systems, and common billing and CRM tools. We also offer custom integration services for specific needs. During your demo, we can assess your current systems and present the available integration options for your specific setup.
Pivot improves your profitability in three main ways: first, by reducing administrative tasks by 40%, allowing your team to focus on selling; second, through our real-time margin calculator that identifies optimization opportunities for each trip; and third, by increasing your quote conversion rate by an average of 25% thanks to more professional and personalized proposals. Our clients typically see a 15% improvement in their margins within the first six months of use.
Pivot has been designed to be intuitive and easy to learn. Our training program includes: a 2-hour initial session for administrators, 1-hour sessions for users, bi-monthly webinars for advanced features, and a comprehensive library of video tutorials. Most users master the essential features in less than a day. Additionally, our customer support is available to answer your questions and assist you as you build your expertise with the platform.
The security of your data is our absolute priority. Pivot uses end-to-end encryption, secure servers in Europe that comply with GDPR, and automatic daily backups. Our platform regularly undergoes security audits by independent third parties. You retain ownership of all your data, which is never shared with third parties without your explicit authorization. We also offer granular access control options for your team and detailed activity logs for complete transparency.
Pivot operates on a transparent SaaS subscription model with no hidden fees. We offer four plans adapted to different agency sizes. Pricing is based on the number of active users, with all updates included. The subscription includes customer support, basic training, and access to our community. The only potential additional costs are for complex custom integrations or certain optional premium features. During your personalized demo, we will recommend the plan that best suits your needs and budget.
