Cloud computing, the future of travel agencies

Cloud computing, the future of travel agencies

Travel agencies operate in a constantly changing travel industry, especially in times of a global pandemic. Demand is severely tested and customer demand is growing. It therefore becomes imperative for travel agencies to offer an impeccable customer experience in order to remain competitive. Are you a travel agent and your ultimate goal is to lead your market? Having a successful team is certainly essential, but what is even more so today is the use of digital solutions including cloud softwares.

Why choose the cloud?

Cloud softwares offer you several tools and features that guarantee you considerable time savings and better optimization of your customer relationship. Adopting cloud computing for your travel agency means automating repetitive tasks. It also means benefiting from technical support at all levels: hosting, maintenance, backup and security of your data. So you can save in cost and labor mass.

Data centralization

What if you could plan and carry out all of your actions from a single interface? Imagine all the benefits this could have on your productivity! Using the cloud for a travel agency is the guarantee of a quintupled performance. Centralizing your tasks - from project management, to booking your services, through monitoring invoices, expenses and results - becomes easy with your cloud software.



Easy accessibility
Cloud softwares don’t require any installation and are accessible at any time through any browser. Whether you are in the office or elsewhere, you always have your data centralized and at your fingertips.

 It is no less so for your team, who can instantly consult, use and update all the data necessary for the proper conduct of their business. A few clicks are enough to carry out coordinated and effective actions.

Reinforced security
By opting for a cloud travel agency software, you are choosing to strengthen your security and that of your customers' data. Thanks to a system that is always upgraded, you avoid threats and disasters. 

Cloud softwares update regularly and automatically, giving you high-level protection. All of your data is backed up in multiple copies and in different locations to minimize risk and protect you from loss.

Improved customer journey
For your travel agency, the use of the cloud is the keystone of a successful customer journey. You can follow and improve all stages based on real-time data. From consulting offers to finalizing the reservation, everything is measured and analyzed to provide better service to your customers.

 In practice, this will ensure: an improvement in the user experience, more transparency, easier choice and reservations to be made to satisfy your customers.



User-friendly software
Cloud softwares are intuitive tools that can be learned quickly. You don't have to be an IT expert to be able to handle them. They are designed for everyday use with ease. Color codes, filters and simplified navigation will not only increase your productivity but also your peace of mind. 

Using a cloud solution allows you to organize all of your data, to have an accurate analysis of the operation of your travel agency and its profitability, while avoiding you having a dedicated in-house IT team.

Scalable pricing
With the cloud, your needs define the basis of your billing. There are no unnecessary costs. Pricing depends on the number of users while being easily expandable.

 Depending on the low or high season, the number of users may increase, and the number of servers and storage may change. When traffic goes down, your users go down, and so does the price.

GDS integration
Cloud softwares with integration with major SCMs will save you many hours of work.

 Your reservations on the SCM you use will automatically generate invoices on your cloud interface. A boon for your travel agency in terms of time and also in terms of reducing the risk of errors related to manual data entry.



By choosing a cloud solution, you favor a management system that helps you automate several tasks, optimizing your time and money. You centralize your data and share it securely. Finally, you promote your services and offer a quality experience to your customers.

 Do you want to know more and organize the deployment of a solution adapted to your needs? Pivot offers you its cloud software to guarantee you optimal results. 

Please do not hesitate to contact us directly from our website; our team will not fail to answer you as soon as possible!